Field Research in Commercial Product Development

نویسندگان

  • Laurie Kantner
  • Timothy Keirnan
چکیده

• ABSTRACT The schedule and budget constraints of commercial product development make field research difficult to justify and integrate into the product lifecycle. As a result, commercial products do not always benefit from the unique and rich qualitative data obtained from field research methods. This paper describes guidelines for applying field research methods successfully in industry, including a compressed contextual inquiry technique.

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تاریخ انتشار 2003